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eCommerce testing services

eCommerce software testing services from product discovery to payment.

DeviQA provides manual and automated eCommerce software testing services across web, mobile, API and omnichannel retail systems: product search and pricing, inventory synchronization, cart and checkout, payments and refunds, promotions, order fulfillment and returns, integrations, security, compatibility and peak-load performance. Since 2010 we have tested eCommerce and retail products for Grover (2,500+ automated tests, 80%+ coverage), Veeqo — an Amazon company, SimpliField (8,000+ test cases, 95% coverage), Stella & Dot, Qudini by Verint and Touchtech, among 500+ completed projects with 300+ QA engineers. DeviQA is ISO 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certified and tests against PCI DSS, GDPR and WCAG 2.1 AA requirements.

eCommerce and retail products tested by DeviQA

DeviQA provides software testing services for eCommerce and retail companies, including Qudini by Verint, Grover, Sway, SimpliField, Soapbox, Touchtech, Veeqo—an Amazon company, Stella & Dot, be., S&O, and SCTR Services.

How DeviQA addresses eCommerce testing risks

DeviQA addresses risks across checkout, payments, integrations, compatibility, security, and peak-load performance.

Handling high traffic

Challenge

1 in 3 users leave if a site loads in over 3 seconds.

Solution

We test your platform’s performance under peak loads to ensure speed and stability.

Ensuring compatibility

Challenge

Mobile commerce makes up 72.9% of eCommerce sales.

Solution

We ensure seamless functionality across devices, browsers, and screen sizes.

Fixing payment issues

Challenge

26% of carts are abandoned due to checkout problems.

Solution

We test and optimize payment gateways for security and smooth transactions.

Eliminating bugs

Challenge

88% of shoppers won’t return after a bad experience.

Solution

We find and fix bugs to deliver a flawless user experience.

eCommerce business models DeviQA tests

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B2B

Business-to-business (B2B)

B2C

Business-to-consumer (B2C)

C2B

Consumer-to-business (C2B)

D2C

Direct-to-consumer (D2C)

eCommerce user journeys tested by DeviQA

DeviQA tests critical eCommerce workflows, error states, edge cases, and performance across supported browsers, devices, integrations, and load conditions.

Authentication and account access

Registration, login, password recovery, session management, and social authentication

Product catalog and discovery

Search results, filtering logic, pagination, product data, and personalization rules

Shopping cart and checkout

Cart persistence, quantity changes, promotional codes, address validation, and order totals

Payments and refunds

Payment providers, 3-D Secure authentication, refunds, declined transactions, and recovery flows

Order fulfillment and returns

Confirmations, tracking integrations, delivery notifications, and return initiation

Customer account management

Profile changes, order history, wishlist synchronization, and saved preferences

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Scope of DeviQA’s eCommerce testing services

DeviQA provides eCommerce testing across the software delivery lifecycle, with coverage aligned to revenue-critical workflows, platform integrations, and release risks.

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Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results

Case studies

Partner with us:
see the difference

See all stories
Soapbox - DeviQA client

Warehouse management software

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Mobile testing
Web app testing
Dedicated QA team
Test automation
  • 2.5k+

    Test cases created

  • X3

    Faster regression testing

  • 200+

    Refactored files of the mobile app

Read customer story
Simplifield - DeviQA client

Retail operations platform

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Mobile testing
Web app testing
Dedicated QA team
Test automation
  • 95%

    Test coverage

  • 30+

    Automation test scripts created

  • 75%

    Major defects reported

Read customer story
Grover - DeviQA client

Rental subscription platform

flag
Mobile testing
Web app testing
Dedicated QA team
Test automation
  • 4

    Localizations supported

  • 90%

    Test coverage

  • 600+

    Automated test scripts created

Read customer story
Shops - DeviQA client

Platform for selling digital products

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Mobile testing
Web app testing
Dedicated QA team
  • 5

    Localizations supported

  • 75%

    Regression testing coverage

  • 9

    Subprojects released

Read customer story

eCommerce QA engagement models

Backed by 16 years in QA, DeviQA offers three engagement models based on the testing expertise, team capacity, internal control, and delivery ownership you require.

Staff augmentation

DeviQA engineers join your team to provide additional capacity or specialized eCommerce testing expertise.

Advantages:

  • Fast access to pre-vetted middle and senior QA engineers

  • QA capacity adjusted to your release and testing workload

  • Direct control over priorities, tools, workflows, and daily tasks

Best for:

Temporary capacity gaps or specific automation, performance, payment, or integration testing needs.

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Dedicated QA team

A stable DeviQA team manages ongoing testing for your eCommerce platform.

Advantages:

  • Retained product, customer journey, and platform knowledge

  • Defined ownership of testing delivery and quality reporting

  • Integration with development, product, and release workflows

Best for:

Complex eCommerce platforms requiring consistent, long-term QA support.

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Project-based outsourcing

DeviQA manages testing for a defined release, migration, integration, or platform update.

Advantages:

  • End-to-end test planning, execution, and reporting

  • Defined scope, timeline, deliverables, and acceptance criteria

  • Minimal internal management with structured progress reporting

Best for:

Major releases or clearly defined eCommerce testing initiatives.

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Background

Why choose us for eCommerce software testing services?

eCommerce and retail clients since 2010 include Grover, Veeqo — an Amazon company, SimpliField, Stella & Dot, Qudini by Verint, Sway and Soapbox.

Peak-load testing before Black Friday and campaign launches, with checkout, payment and search flows automated for every release.

ISO 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certified; PCI DSS, GDPR and WCAG 2.1 AA mapped in every report.

Free proof of concept on one flow — typically search-to-checkout — before any payment.

Our engineers are senior QA professionals with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 4000 QA engineers and experts.

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eCommerce QA expertise you can rely on

DeviQA’s approach to eCommerce testing services

DeviQA uses a risk-based process combining manual testing, automation, performance validation, and release reporting for eCommerce platforms.

01

Requirement analysis

We collaborate with you to understand your goals and define testing scope.

02

Test strategy development

We create a designed strategy, selecting the right tools and methodologies for your platform.

03

Test design & setup

We design test cases and set up a controlled environment to mirror your live platform.

04

Automated & manual testing

We use a combination of automated and manual tests to ensure comprehensive coverage.

05

Performance & load testing

We assess your platform’s ability to handle peak traffic and identify potential bottlenecks.

06

Continuous monitoring & reporting

We provide real-time monitoring and regular reports, ensuring ongoing improvements.

Here’s what people are saying
about DeviQA

G2

45 reviews

Clutch

35 reviews

Goodfirms

19 reviews

Video testimonial by Janosch Greber

“It was so easy to integrate your people with us and we didn't have any problems.”

Janosch Greber

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Video testimonial by Danny He

“DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.”

Danny He

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Video testimonial by Ryan Austin

“You guys have always been genuine, flexible and personable.”

Ryan Austin

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Video testimonial by Raanan Tauber

“In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.”

Raanan Tauber

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Video testimonial by Ray Alde

“They can take my lack of knowledge and I can trust that they will be able to produce something of value.”

Ray Alde

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Video testimonial by Mark Levine

“To me, that's above and beyond, I did not expect that to be so smooth and so easy.”

Mark Levine

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Video testimonial by Charles Chase

“They know what they're doing because the people that they send to us are quality people.”

Charles Chase

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Video testimonial by Olivier Mayot

“There is also very good follow up on the engineers and the job they're doing.”

Olivier Mayot

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Contact us

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

eCommerce applications face challenges like inconsistent user experiences across devices, slow loading times, and security risks. Our eCommerce testing services focus on cross-platform compatibility, performance optimization, and security, ensuring a consistent and secure user experience.
Our usability testing services focus on evaluating the user journey on your site. By identifying friction points and improving ease of navigation, we help you create a more intuitive and satisfying shopping experience, reducing bounce rates and increasing conversions.
We use advanced tools to simulate high traffic conditions and measure how your eCommerce platform performs under stress. This ensures that your site can handle spikes in traffic, prevent crashes, and maintain fast loading times during peak periods.
We stay up-to-date with the latest industry standards and regulations, including GDPR, PCI DSS, and ADA compliance, and ensure your platform meets these requirements through thorough testing and validation processes.
We use industry-leading tools such as JMeter and LoadRunner to simulate real-world traffic scenarios, measure response times, and identify performance bottlenecks. Our methodology includes stress, load, and scalability testing to ensure your site performs at its best under any condition.
Our testing services identify and address common pain points in the checkout process, such as slow load times, broken forms, or confusing navigation. By resolving these issues, we help improve the overall shopping experience, leading to lower cart abandonment and higher conversion rates.
Look for a vendor that automates your checkout, search and payment regressions, runs load tests to at least 3× your peak (Black Friday, campaign drops), and reports on release readiness, not just bug counts. DeviQA does this for Grover (2,500+ automated tests) and Veeqo, an Amazon company, and starts with a free proof of concept on your search-to-checkout flow.

Yes. We test storefronts, apps and integrations on Shopify and Shopify Plus, Magento / Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, commercetools and headless or custom stacks — including theme updates, app conflicts and platform version upgrades. See our Shopify app testing services.

A 4–6 week cycle: load testing to peak × 3 with realistic cart and checkout mix, CDN and cache validation, payment-provider failover, inventory-sync tests under concurrent orders, and a code freeze regression on every supported device and browser. You get a go/no-go report with the exact concurrency at which each component degrades.
DeviQA provides eCommerce testing services worldwide. We have worked in software testing since 2010 and delivered 600,000+ man days for 300+ clients, with 300+ QA engineers on staff and a 96% engineer retention rate against an industry average of 80%. DeviQA is certified to ISO 9001:2015, ISO/IEC 27001 and ISO/IEC 20000-1, all engineers hold ISTQB Foundation Level certification, and clients rate DeviQA 5.0 out of 5 across 100+ verified reviews on G2, Clutch and GoodFirms.