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OMS testing services

Order, returns and inventory management system testing since 2010.

DeviQA provides order management system testing services for OMS, returns management and inventory management software: order capture across channels, allocation and inventory sync, fulfilment and shipping integrations, returns and exchanges, and the ERP, WMS, CRM and payment connections between them. For Sway’s returns management platform we documented 100% of core flows, automated 40% and cut regression to 1.5 days; for Soapbox’s warehouse management software we built 400+ automation scripts. Since 2010 we have tested eCommerce and retail systems for Grover, Veeqo — an Amazon company, and SimpliField. DeviQA is ISO 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certified.

Our solutions for your OMS testing challenges

Even minor OMS bugs can disrupt revenue. DeviQA keeps every order flow flawless.

Complex integrations

Challenge

67% of OMS defects come from broken ERP, CRM, or warehouse integrations.

Solution

We run full end-to-end API testing to validate seamless order, payment, and fulfillment data flow.

High transaction loads

Challenge

OMS handles thousands of concurrent orders, poor performance leads to failures and lost sales.

Solution

Our performance and stress testing uncover bottlenecks, optimize scalability, and ensure stability under real-world loads.

Inventory sync across channels

Challenge

40% of OMS errors result from delayed or inconsistent stock updates.

Solution

We test real-time API and data sync to prevent overselling, ghost stock, and latency issues.

Complex business rules

Challenge

Custom pricing, discounts, and approval logic increase regression risks.

Solution

Our adaptive automation handles any workflow change, maintaining reliability across releases.

Data integrity & lifecycle validation

Challenge

One failed transition can break the entire order chain.

Solution

We verify all state changes and ensure accurate, traceable order data from creation to delivery.

Event & notification flows

Challenge

Async events and retries are hard to test and track.

Solution

We simulate real-time events and queues to ensure reliable notifications and system syncs.

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The scope of our OMS testing services

We provide end-to-end testing for order, returns and inventory management systems across every layer of the product. The heaviest work here is integration testing across ERP, WMS, CRM and payment systems, data-consistency testing for inventory across channels, and performance testing under peak order volumes.

Case studies

Partner with us:
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Abbott - DeviQA client

Abbott Laboratories is a global healthcare giant

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Web app testing
Test automation
API testing
Dedicated QA team
  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

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Compass - DeviQA client

Compass is the first modern real estate platform

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Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2
  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story
Arklign - DeviQA client

Arklign is a dental practice platform

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Web app testing
API testing
Dedicated QA team
Mobile testing
+2
  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

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Tipalti - DeviQA client

Tipalti is a payment automation platform

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Web app testing
Dedicated QA team
DB testing
API testing
Performance testing
  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story
Xola - DeviQA client

Xola is a booking system for tours and attractions

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Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team
  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story
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Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results.

Collaboration on your terms

Backed by 16 years of expertise, DeviQA offers three flexible models for order management system testing services to fit your project’s needs, timeline, and budget.

Staff augmentation

Expand your QA capacity with vetted engineers.

Advantages:

  • Fast onboarding and flexible scaling

  • Full control over daily tasks

  • No recruitment or retention overhead

Best for:

Teams needing quick, short-term QA support.

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Dedicated QA team

A self-managed QA team aligned with your product and roadmap.

Advantages:

  • Deep product knowledge and long-term ownership

  • Full integration with your tools and workflows

  • Consistent, accountable delivery

Best for:

Continuous, product-focused QA partnership.

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Project-based outsourcing

We handle testing end to end, from strategy to reporting.

Advantages:

  • Clear milestones and predictable costs

  • Managed entirely by DeviQA

  • Minimal effort on your side

Best for:

Companies outsourcing QA fully to focus on development.

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Background

Why choose us for order management system testing?

eCommerce and retail clients since 2010 include Sway (returns management), Soapbox (warehouse management), Grover, Veeqo — an Amazon company, and SimpliField.

End-to-end order scenarios that follow one order across OMS, WMS, ERP and payment systems, including returns, partial shipments and cancellations.

ISO 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certified; synthetic order and customer data only.

Free proof of concept on one flow — typically order-to-fulfilment or return-to-refund — before any payment.

Our engineers are senior testers with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 4000 QA engineers and experts.

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Turn OMS chaos into predictable, reliable operations

Our approach to order management system testing

We follow a proven, six-step process to keep your OMS stable, scalable, and ready for any demand.

01

Discovery & analysis

We analyze your OMS architecture, workflows, and integrations to define priorities and testing scope.

02

Test strategy design

We create a designed QA strategy covering functional, integration, performance, and regression testing.

03

Environment & data setup

We build realistic test environments and generate accurate data to mirror real operations.

04

Execution & automation

We combine manual and automated testing to validate order flows, APIs, and edge cases.

05

Reporting & defect tracking

We document and prioritize every issue, delivering clear, actionable reports for faster decisions.

06

Continuous optimization

We refine test coverage, update automation, and maintain stability across all releases.

Here’s what people are saying
about DeviQA

G2

45 reviews

Clutch

35 reviews

Goodfirms

19 reviews

Video testimonial by Janosch Greber

“It was so easy to integrate your people with us and we didn't have any problems.”

Janosch Greber

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Video testimonial by Danny He

“DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.”

Danny He

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Video testimonial by Ryan Austin

“You guys have always been genuine, flexible and personable.”

Ryan Austin

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Video testimonial by Raanan Tauber

“In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.”

Raanan Tauber

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Video testimonial by Ray Alde

“They can take my lack of knowledge and I can trust that they will be able to produce something of value.”

Ray Alde

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Video testimonial by Mark Levine

“To me, that's above and beyond, I did not expect that to be so smooth and so easy.”

Mark Levine

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Video testimonial by Charles Chase

“They know what they're doing because the people that they send to us are quality people.”

Charles Chase

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Video testimonial by Olivier Mayot

“There is also very good follow up on the engineers and the job they're doing.”

Olivier Mayot

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Contact us

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

OMS testing requires validating complex, multi-system workflows, from order capture to fulfillment. Unlike typical enterprise apps, it demands deep integration checks across ERP, CRM, payment, and logistics systems where one defect can block the entire order flow.
Yes. Our OMS testing services include performance and stress testing that simulate real peak-season loads, helping you detect and fix bottlenecks before they impact transactions or customer experience.
We design test scenarios that mirror real order states and data transitions, verifying synchronization across inventory, billing, and fulfillment modules to eliminate mismatched or lost records.
We replicate every sales channel—eCommerce, POS, B2B portals—in test environments and verify how the OMS consolidates, prioritizes, and processes incoming orders across systems.
We maintain automated regression suites aligned with your product roadmap, allowing fast validation after each release without disrupting your delivery cycles.
Our OMS testing services include strict data protection practices, environment isolation, and validation of role-based access and payment workflows to meet compliance standards.
Yes — they are usually one flow. Returns testing covers return initiation, RMA rules, exchanges, refunds to the original payment method, restocking and inventory updates; inventory testing covers stock sync across channels, reservations, safety stock, cycle counts and what happens when two channels sell the last unit. For Sway’s returns platform we cut regression to 1.5 days.
With end-to-end scenarios that follow a single order: created in the storefront, allocated in the OMS, picked in the WMS, invoiced in the ERP, shipped, then partially returned — checking order status, inventory counts and financial totals at every hand-off, including failed and retried messages between systems.
DeviQA provides OMS testing services worldwide. We have worked in software testing since 2010 and delivered 600,000+ man days for 300+ clients, with 300+ QA engineers on staff and a 96% engineer retention rate against an industry average of 80%. DeviQA is certified to ISO 9001:2015, ISO/IEC 27001 and ISO/IEC 20000-1, all engineers hold ISTQB Foundation Level certification, and clients rate DeviQA 5.0 out of 5 across 100+ verified reviews on G2, Clutch and GoodFirms.