User acceptance testing services - DeviQA
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User acceptance testing services

Don't guess, test. User acceptance testing ensures user success.

6

Locations

14

Years of experience

250+

Software QA engineers

200+

Integrations into an existing development & testing process

300+

Projects tested from scratch

50+

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User acceptance testing (UAT) stands as the final and crucial phase in the software testing lifecycle. It checks that software aligns with end-users’ requirements and is fully prepared for release. Unlike other testing phases that focus on technical aspects, UAT primarily emphasizes the usability, functionality, and overall user satisfaction of the software. It involves real users, stakeholders, or client representatives interacting with a system in a simulated or actual environment to validate its work against specified criteria. Since 2010, DeviQA has been serving companies across a wide range of industries, including healthcare, FinTech, real estate, cybersecurity, retail, AdTech, and more. Armed with proficiency in quality assurance and extensive domain expertise, we help companies execute user acceptance testing properly to let them launch their software products with confidence in their exceptional quality and value for users.

Our solutions for your user acceptance testing challenges

We understand that user acceptance testing can present various challenges that may impede the smooth deployment of your software. We've identified common hurdles faced by businesses during UAT and developed comprehensive solutions to address them effectively.

Unclear testing objectives

Challenge

One of the common challenges in user acceptance testing is a lack of clear testing objectives. Without clearly defined goals, testers may struggle to prioritize tasks and evaluate a system effectively. This can lead to inefficient testing processes and the overlooking of critical issues.

Solution

Our approach begins with a thorough analysis of your project objectives and requirements. We work closely with your team to define clear testing objectives and establish success criteria for UAT. By aligning testing goals with business objectives, we ensure that every test case serves a purpose and contributes to the overall success of the project.

Limited resources and time constraints

Challenge

Resource constraints and tight deadlines are common challenges faced during UAT. Limited resources can hinder the thoroughness and effectiveness of the testing process, while time constraints may force testers to prioritize certain tasks over others, potentially compromising the quality of testing.

Solution

Our team understands the importance of optimizing resources and maximizing efficiency during UAT. We employ proven strategies to streamline the testing process, such as test automation, parallel testing, and risk-based testing approaches. By leveraging advanced technology and best practices, we help you achieve comprehensive test coverage within your time frame and resource availability.

Communication and collaboration issues

Challenge

Effective communication and collaboration between stakeholders, testers, and developers are crucial for successful UAT. However, communication breakdowns and a lack of collaboration can lead to misunderstandings, delays in issue resolution, and ultimately, project setbacks.

Solution

We prioritize clear and transparent communication throughout the UAT process. Our team facilitates regular status updates, feedback sessions, and stakeholder meetings to address any concerns promptly and keep everyone in the loop. By creating a collaborative environment, we promote synergy between all parties involved, resulting in smoother acceptance testing and project success.

Our scope of user acceptance testing services

Our comprehensive range of user acceptance testing services helps deliver software that not only meets but exceeds users’ expectations. A meticulous testing process that we set up ensures that your software provides an exceptional user experience.

Alpha & beta testing

Alpha testing involves testing software in a controlled environment by our internal team, whereas beta testing involves releasing the software to a limited group of external users to gather feedback before the official launch. This helps in identifying bugs and usability issues and gaining insights for improvement.

Contract acceptance testing (CAT)

CAT suggests testing software against the requirements outlined in a contract between a client and a development team. We ensure that the software meets all specified criteria and functions as expected according to the agreed-upon terms.

Regulation acceptance testing (RAT)

In industries with strict regulatory requirements, such as healthcare or finance, RAT ensures that software complies with all applicable regulations and standards. We meticulously test every aspect to ensure compliance and mitigate any risks associated with non-compliance.

Operational acceptance testing (OAT)

OAT ensures that software is operational and can be effectively used in its intended environment. We test performance, reliability, scalability, compatibility, and other factors to ensure smooth app operation after deployment.

Elevate your software quality with our cutting-edge QA solutions.

Don’t let software bugs and performance issues jeopardize your reputation. Surpass your competitors with our specialized data-driven QA solutions that ensure detection and rectification of up to 95% of potential issues. Enter your business email below for a free Proof of Concept to start enhancing your software reliability today.

Choose your cooperation model

We offer three distinct cooperation models that empower our clients to achieve their goals effectively and efficiently. Review them and choose one that suits you best.

Staff augmentation

Complement your existing QA team with our skilled professionals to fill in specific skill gaps or enhance your in-house capabilities as needed.

  • Best option for: short-term projects or specific tasks requiring specialized skills that your in-house QA team may lack.

  • Immediate access to specialized skills and expertise.

  • Enhanced productivity without expenses on recruiting and hiring.

  • Greater control over project timelines and resource allocation.

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Dedicated team

Get a ready-to-work QA team assembled with regard to your requirements and manage it directly.

  • Best option for: projects requiring ongoing development and continuous improvement.

  • High level of commitment and focus on your project.

  • Direct communication and collaboration with team members.

  • Flexibility to scale the team up or down based on project needs.

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Outsourcing

Entrust our experienced QA team with managing the whole QA process, from test planning and development to test execution and reporting.

  • Best option for: projects seeking to offload the entire testing process to a trusted partner so that they can focus on strategic initiatives and business growth.

  • Cost-effective solution with reduced overhead and infrastructure expenses.

  • Access to a global talent pool and specialized expertise.

  • Shorter time-to-market with dedicated resources focused solely on your project.

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customer stories

Partner with us:
see the difference

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team
  • 90%Test coverage
  • 1.6k+Test cases created
  • X18Faster regression testing run
“They treat our automated testing project as a development effort rather than a testing effort, always anticipating next steps and improvements. Whenever we need changes, they’re able to respond quickly. They take on current problems and address future issues as well. “
Dale Vosburgh
Dale Vosburgh
Director, Diabetes Care Firm
Read customer story

Our approach to user acceptance testing

We understand the critical role that user acceptance testing plays in ensuring the success of your software products. Our approach to UAT is meticulously crafted to ensure thorough testing, comprehensive feedback, and seamless integration with your development process.
Tailored test planning

We begin by collaborating closely with your team to understand the unique requirements and objectives of your project. Our experts then tailor a comprehensive test plan that aligns with your specific goals, ensuring every aspect of your software is thoroughly evaluated.

Real-world scenario simulation

Our testing methodologies focus on replicating real-world usage scenarios to uncover any potential issues or discrepancies. By simulating actual user interactions and workflows, we ensure the seamless operation of your software in diverse environments and usage conditions.

Iterative testing and feedback loop

We believe in an iterative approach to UAT, conducting multiple rounds of testing to uncover and address any issues systematically. Throughout the testing process, we maintain open communication channels to provide timely feedback, enabling your team to make necessary adjustments promptly.

Comprehensive reporting

Our testing process is accompanied by detailed and insightful reporting, providing you with clear visibility into the quality of your software. Our reports include actionable insights, highlighting areas for improvement and successful functionalities.

Collaborative approach

We view UAT as a collaborative effort between our team and yours. Our dedicated testing professionals work closely with your stakeholders and end-users to ensure that all perspectives are considered, and a system meets or even exceeds expectations.

Continuous support

Our commitment to excellence doesn't end with the completion of testing. We provide ongoing support and guidance, assisting your team in implementing any necessary changes and ensuring a smooth transition to deployment.

What you get

Feel the improvement in

3 days

Reduction in your costs

60%

Accelerate development by

30%

Automation faster in parallel by

56x

Increase test coverage to

95%

We serve

Our expertise and resources allow us to cover the unique needs of each project, ensuring the delivery of high-quality software that meets users’ requirements and business goals.

Book a call to bridge the gap by involving real customer in testing, ensuring your app meets their expectations and solves their problems effectively

Here’s what people are saying
about DeviQA

It was so easy to integrate your people with us and we didn't have any problems.

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

QA manager at Mimecast

QA tools & platforms we hold expertise in

Automation testing

Cucumber

Selenium

Appium

Mocha

Playwright

Robot Framework

Specflow

TestNG

WebdriverIO

Selenide

Calabash

Watir

Codeception

Cypress

Security testing tools

HCL AppScan

Nessus

NMAP

BurpSuite

Acunetix

OWASP ZAP

Metasploit

Wireshark

DBeaver

Rdp-Sec-Check

SNMPCHECK

AiR

SSLSCAN

Performance testing tools

JMeter

Load Runner

Visual Studio

k6

API testing

Rest API

GraphQL

Apiary

Bluetooth Low Energy API

Apple Pay

Google Pay

Apple Maps

Fingerprint API

API testing tools

Postman

Swagger

Charles Proxy

Ready API

ACCELQ

Katalon Platform

REST-Assured

Database testing

SQL Server

MySQL

Oracle

PostgreSQL

Cassandra

MongoDB

RethinkDB

Amazon S3

Redshift

DynamoDB

Amazon RDS

DocumentDB

Amplify

Lambda

Amazon EC2

Elasticache

Azure Datalake

Blob Storage

CosmosDB

SQL Database

Synapse Analytics

Google Cloud SQL

Google Cloud Datastore

Certifications

Our certifications

DeviQA is an ISO 9001:2015 Certified Company.

ISO 9001:2015

At DeviQA, we take pride in being an ISO 9001:2015 certified company. This certification represents our unwavering commitment to maintaining the highest standards of quality in every aspect of our software testing services. With a focus on customer satisfaction, we adhere to internationally recognized quality management practices to ensure that our clients receive exceptional and reliable testing solutions. Through continuous improvement and compliance with regulatory requirements, we consistently deliver top-notch testing services that exceed our clients' expectations.

DeviQA is an ISO 20000 Certified Company.

ISO 20000

We understand the crucial role of IT services in modern businesses. As an ISO 20000 certified company, we excel in delivering efficient and effective IT services to our clients. Our customer-centric approach enables us to tailor our testing solutions to suit your unique requirements, ensuring a seamless integration of testing processes into your software development lifecycle. With a focus on continual service improvement, we optimize our IT Service Management practices to guarantee a smooth and satisfying experience for our valued clients.

DeviQA is an ISO 27001 Certified Company

ISO 27001

The security of our clients' data is of paramount importance to us. As an ISO 27001 certified company, we go above and beyond to protect sensitive information and ensure the confidentiality and integrity of all data entrusted to us. With our robust Information Security Management System (ISMS), we implement stringent security controls, evaluate risks, and take proactive measures to safeguard against potential threats. Rest assured that partnering with us means your valuable data is handled with the utmost care and subject to the highest security standards.

DeviQA is an ISTQB Certified Company

ISTQB

As a testament to our team's expertise and commitment to excellence, our software testing professionals hold the esteemed ISTQB (International Software Testing Qualifications Board) certifications. The ISTQB certification is a globally recognized standard for software testing professionals, signifying their proficiency in the latest testing methodologies, best practices, and industry standards. With ISTQB-certified experts on board, we bring a wealth of knowledge and skills to every testing project, ensuring thorough and precise testing to uncover even the most intricate software defects. Partner with us and benefit from our skilled ISTQB-certified professionals who are dedicated to elevating the quality and reliability of your software products.

Awards and recognitions

Top B2B Company by Clutch in 2022
Top 1000 Companies by Clutch in 2022
Leading Testing Provider by SoftwareTestingNews in 2021
Top Software Testing and QA Company by Superbcompanies in 2023
Finalist of the European Testing Awards in 2019
Finalist of the Software Testing & QA Awards in 2019

Collaboration process overview

1. Initial contact

During our initial call, we aim to understand your testing requirements and goals

2. Assessment

We evaluate your current testing process and create a tailored plan to enhance it

3. Proof of concept

We offer a complimentary proof of concept, allowing you to experience our proficiency and expertise

4. Trial and evaluation of performance

We start a trial period with you, and once complete, we review the results together and discuss options

5. Contract signing and full-scale QA implementation

Upon mutual agreement, we move forward with the QA process by signing a contract and beginning work

6. Partnership with flexibility

Our engagement options give you commercial flexibility to dial up and dial down resources depending on your own needs

Let’s schedule a call

Flexible collaboration options allow you to choose the level of support that best meets your needs

Questions & answers

UAT aims to ensure that software aligns seamlessly with the users’ needs and expectations, making it a pivotal step before its release.

By mimicking real-world scenarios and user interactions, UAT helps pinpoint any discrepancies or areas for improvement, thus enhancing overall software quality.

As a rule, a target group of individuals closely aligned with the project takes part in UAT sessions, ensuring that feedback is both insightful and relevant to the intended purpose of the software.

Absolutely, UAT services are tailored to fit the specific needs and intricacies of each project, ensuring a precise and effective testing approach.

UAT outsourcing provides access to specialized expertise and resources, allowing a client to focus on their core competencies while ensuring thorough testing of their software.

    While other levels of testing focus on technical aspects, UAT delves into the software's usability, ensuring its alignment with user expectations and business requirements.

      Confidentiality is paramount in UAT services, and stringent protocols are in place to safeguard sensitive information, ensuring the utmost privacy and security for all stakeholders involved.

        Indeed, UAT services are designed to be dynamic and adaptable, accommodating changes in project scope, timelines, and requirements without compromising on the quality of testing.

          UAT services include strategies to effectively engage with users, build their sense of ownership and involvement in the software development process, thereby minimizing resistance to change.